Not resolved
Customer service
Price Affordability
Product or Service Quality
Style and Design

After the company called me to tell me my order would NOT include the battery for the camera I told them that their "Package" was deceptive because the photo clearly shows a battery.

"It's a demo battery only runs for 10-15 minutes"

So I said who buys a camera without a battery?

"It does come with a battery"

You just told me it's a non-functional battery.

"No it functions"

Who buys a camera with a battery that only works for 10-15 minutes? That is deceptive because the product photo shows a battery.

"Great, go buy your camera from Amazon"

I didn't know what to say so all I could come out with was 'Wow, great customer service'

"Thank you"

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

I didn't like: Bait and switch tactics, Their poor customer service, False advertising.

Company wrote 0 private or public responses to the review from Dec 17, 2014.
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